William T. Morrone, Principal - University of Connecticut 83'. As an All-American Soccer Player at the University of Connecticut, and former professional athlete with the New York Cosmos (NASL), Bill has combined his competitive sports background with over 20 years of professional sales experience with the growing Merchant Services Industry. As a business entrepreneur and principal of Capital Bankcard-New England, LLC, Mr. Morrone understands the importance of working closely with each merchant. Even in this fast paced "high-tech" world that we all live in, Bill and his entire sales team recognize that merchants demand "Full disclosure, aggressive pricing, timely customer service, and NO surprises!" Merchants today want someone they can talk with, ask questions of, and get clear answers from. At the end of the day, merchants want someone they can TRUST. Trust is the foundation of every successful partnership. Bill is also a NCAA College Soccer Referee, and active member of Rotary International, Northeastern CT and Norwich CT Chamber of Commerce Organizations.
Jeanne A. Morrone, Director of Administrative Operations. Emmanual College 81', Jeanne has combined her degree in Graphic Design & Advertising with over 21 years of experience as an entrepreneur and business owner. Jeanne is responsible for all agent office administrative operations; including statement analysis, merchant service proposals, account activations, terminal programming and distribution. Jeanne coordinates all aspects of agent office customer support. Jeanne has exceptional people and communication skills that allow merchants to get clear answers to some of their toughest questions. Jeanne and our staff can be reached at our main office in Brooklyn, CT at 860-774-8210.
Tyler R. Crosson - Director of Sales and Marketing
Capital Bankcard-New England, LLC is proud to announce the addition of Tyler R. Crosson as our new Director of Sales and Marketing. Tyler comes to us with an extensive professional sales background, directly from Capital Bankcard's parent company, industry leader Merchant Warehouse, located in downtown Boston, MA. For the past two years, Tyler has been selling a full menu of B2B "Merchant Services" to business owners throughout the country. Tyler was selected by Merchant Warehouse as their 2010 "Rookie of the Year" Sales Representative. This level of production, combined with extensive training, will ensure that Tyler will add immediate value to our mission of providing all of our merchants with a professional "consultative" approach, continued aggressive processing rates and fees, all at the highest levels of customer service.
Additional Corporate Support & Agent Office Sales Staff:
May Harnpukdipatima - Capital Bankcard - Operations Manager
Erin Keyes - Capital Bankcard - Relationship Manager
Mark Porzuczek - Capital Bankcard - Sr. Mgr. Technical & Terminal Support/Programming
Skye Johnson - Capital Bankcard, NE - Office Manager & Merchant Customer Support
Deb Winick - Senior Merchant Advisor
Debbie owned her own business for 20 years before joining Capital Bankcard. She works closely with her merchants to help keep the cost of credit card processing affordable. Her background in marketing will help merchants create ideas to increase loyalty and traffic, with our gift card program. Debbie is the Sr. Manager of our Hartford and Rhode Island Regional offices. Debbie is a member of the North Central CT Chamber of Commerce. You can reach Debbie directly at: 860-559-9428, via email at: info@capitalbankcardne.com, or leave her a message at: 866-277-2653.
Adam Hughes - Merchant Advisor
Joe Neri - Referral Agent
Kelsey Crosson - Brooklyn, CT - Office Staff
Jennifer Ryckman - Telecheck Advisor (Electronic Check Acceptance/Warrantee, ECA)
Additional Senior Consultants are available upon request via Capital Bankcard.
Capital Bankcard is a registered ISO/MSP of Wells Fargo Bank., N.A. Walnut Creek, CA.
