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About Us

Business Philosophy: Our primary objective is to provide you with the quickest, easiest and most affordable merchant processing solution in the marketplace. In addition, we promise you the personalized customer service that you deserve. 

Capital Bankcard - New England LLC: Our main office is located in Brooklyn, CT, with sub-agent offices located in CT, MA, FL & NC.  We are an Independent Agent Office of Capital Bankcard. Capital Bankcard’s corporate office is located in downtown Boston, MA.  In early 2018, Capital Bankcard's parent Company, CAYAN, was acquired by TSYS, located in Columbus, GA.  Combined we have over 13,000 dedicated full-time Team Members, and over 400 Independent Agent Offices around the country. 

Capital Bankcard is based out of New England, but that does not restrict our ability to work closely with any Merchant, in any of our 50 states!  

Fast Facts: Capital Bankcard/TSYS

  • We currently service over 750,000 merchants.
  • We are fully operational and have business in over 13 countries.
  • We processed over 32 billion transactions in 2018.
  • Overall corporate revenue of 4.0 billion in 2018. 
  • TSYS is a member in good standing of the S&P 500. 
  • We are a Member of The Civic 50 and were named one of the  2018 World's Most Ethical Companies by Ethisphere Magazing.

We are currently doing business with some of the most prominent names in the electronic payment industry including:

  • TSYS- www.TSYS.com 
  • First Data
  • IPayment
  • Verifone
  • Swipe Simple Mobile Processing
  • Multiple Point of Sale Systems.

 Capital Bankcard-New England, LLC is currently a member of the following organizations:

-Northeast Connecticut Chamber of Commerce

-The Greater Norwich Area Chamber of Commerce

-Asheville, NC. Chamber of Commerce

-The Brooklyn Business Association (BBA) located in Brooklyn, CT.

William T. Morrone, Founder - University of Connecticut ‘83. As an All-American Soccer Player at the University of Connecticut (NCAA Div. I National Champions 1981) and former professional athlete with the New York Cosmos (NASL), Bill has combined his competitive sports background with over 25 years of private sector business entrepreneurship, and in the growing Merchant Services industry.  As a small business owner, and Founder of Capital Bankcard-New England LLC, Mr. Morrone understands the importance of working closely with each merchant. Even in this fast-paced, high-tech world that we all live in, the Agent Offices of Capital Bankcard recognize that merchants demand full disclosure, low pricing, timely customer service, and NO surprises!  At the end of the day, merchants want someone they can TRUST.  Bill is a former NCAA/NISOA College Soccer National Referee, and current Member of the Brooklyn, CT Business Association (BBA).  

Jeanne A. Morrone, Co-Founder and Director of Administrative Operations. Emmanuel College ‘81. Jeanne has combined her degree in Graphic Design & Advertising with over 21 years of experience as an entrepreneur and business owner. Jeanne is responsible for all agent office administrative operations: customer support, statement analysis, terminal programming, and distribution. In 2012, Jeanne earned her Certified Payment Professional (CPP) designation, the highest achievement level in our industry. Jeanne has exceptional people and communication skills that allow merchants to get clear answers to some of their toughest questions.  Jeanne is a current Member and former President of the Brooklyn Business Association. 

Senior Administrator

Erin Healy

Office Manager

Kelsey Crosson

Sr. Merchant Advisors

Geoff Gauvin - New England

Deb Winick - Naples, FL

Merchant Advisors

Tyler Crosson - Wellington, FL

Rob Cleary - Massachusetts

Marty Reed - Asheville, NC

 

Additional Corporate Support:

Russ Zdanis – Capital Bankcard - Director-Business Development Channels

Michael Gavin - Capital Bankcard - Senior Vice President

Holly Herrig - TSYS, Relationship Manager

John Buchanan - Capital Bankcard - Manager/Agent Channel Support

Paul Vienneau - Capital Bankcard - Chief Technology Officer

Jeff Wahlgren – First Data - Regional Business Direct

Capital Bankcard is a registered ISO/MSP of Wells Fargo Bank, N.A., Walnut Creek, CA.